In an era where digital spaces increasingly shape public opinion and social interaction, the Centre for Research, Training and Publications (CRTP) is currently conducting a study to examine how faith-based and civil society organizations foster compassion, respect, empathy, and responsible engagement on social media. The research seeks to identify emerging challenges, and contribute to efforts aimed at building safer, more ethical, and inclusive digital communities across Kenya. The study focuses on four key objectives: to examine how religious leaders and civil society organizations (CSOs) promote prosocial online behavior; to analyze the influence of ethical values on digital civic engagement; to assess the effectiveness of strategies that encourage respectful and value-driven engagement; and to explore the challenges in sustaining positive online behavior. To capture diverse perspectives, the research will draw data from Nairobi, Nakuru, Mombasa, and Kisumu—counties chosen for their socio-cultural diversity, religious pluralism, and vibrant digital participation among the youth. These regions offer a rich reflection of Kenya’s urban dynamics, technological adoption, and interfaith interactions that shape digital citizenship today.
As part of the ongoing research, CRTP held a Focus Group Discussion and Key Informant Interviews in Nakuru from 22nd to 25th September 2025, led by Rev. Prof. Elias Opongo, SJ, Director of CRTP, and Ms. Dephney Anyumba. The sessions brought together religious leaders, faith-based organizations, civil society representatives, and young people to explore how ethical values influence online interactions. One of the striking findings was the recognition that while values are important, social media often operates under its own culture—where reactions are shaped more by tone and emotion than by moral reasoning. Participants noted that when a post appears harsh or provocative, it often invites an equally harsh response, reflecting the reactive nature of online engagement.
A follow-up discussion took place in Nairobi on 26th September 2025, where participants shared personal insights into their online experiences. Some expressed concerns about security and preferred anonymity, while others felt confident revealing their identities regardless of their posts. This was a particularly revealing point, considering Kenya’s recent cases of abductions and extrajudicial killings linked to online criticism of the government. The conversations also explored the influence of religious leaders and CSOs on shaping digital behavior. Participants acknowledged that these institutions play significant but varied roles in promoting ethical engagement—sometimes through direct guidance, and at other times by modeling integrity and empathy in their communication.
These discussions underscore the importance of continued dialogue on how ethical values can empower young people to navigate the fast-changing digital landscape with responsibility and respect. The CRTP’s research continues to shed light on how faith and civic actors can transform online spaces into platforms that not only connect people but also nurture understanding, tolerance, and peace.